Idea: A Plug-in That Throws Out the High and Low Score Reviews
This summer the New York Times reported that, by one estimate, a third of all consumer reviews online are fake. And 1-star reviews are often misguided or misplaced anger, which can make them pretty much useless. So some suggest that the best thing to do when looking at consumer reviews is ignore all the 5-star and 1-star reviews, and just concentrate on the middle reviews, since that’s where you’ll find the substance. I’ve seen it compared to how some Olympic events throw out the highest and lowest scores to find the true score of a gymnast or diver.
So here’s an idea: how about a browser plug-in that does that automatically? I’d like one that hides the 5-star and 1-star reviews on Amazon, TripAdvisor, and the like (are Apple App Store reviews were available on the web?). But maybe too little data is front-facing, making it impossible without deep access to databases that aren’t publicly available. So I’ll settle for toggles added by the retailers themselves that allow me to turn on and off the high and low reviews.
This is the Best Idea Ever! ★★★★★. I would definitely read this post again!